Beauty Rituals Support
Need help with Beauty Rituals, found a bug, or have feedback? Email us directly and we'll get back to you:
Common questions
What's included in the free plan?
Everything, up to a limit: 5 active treatments, 1 planned event, and your 10 most recent history entries and photos. Rhythm statistics and budgeting are Premium features. Premium removes all of these limits.
Is my data backed up anywhere?
No, not by Beauty Rituals — by design. The app stores everything only in a local database on your device, with no account and no app-level cloud sync. If you have iCloud Backup turned on for your iPhone as a whole, your data may be included in that standard device backup, the same as any other app's. If you delete the app without a backup, that data is gone and cannot be recovered, because we never had a copy of it to begin with.
How do I attach a photo to a visit?
When logging or editing a visit, tap the photo option to open your photo library and choose an image. Beauty Rituals only receives the exact photo you select — it never gets broader access to your library.
How do I manage or cancel my subscription?
Subscriptions are managed through your Apple ID, not inside Beauty Rituals itself. Open the App Store app → your account → Subscriptions, and manage or cancel Beauty Rituals Premium from there.
I bought Premium but it's still showing as locked. What do I do?
Open Profile and tap "Restore purchases" — this re-checks your Apple ID's purchase history and unlocks Premium if a valid purchase is found. If it's still locked after that, email us and we'll help sort it out.
How do I delete all my data?
Delete the app from your device. Since everything is stored only locally, this permanently removes every treatment, visit, photo, event, and setting Beauty Rituals has ever stored.
Anything else — email contact@prajnaanalytics.co.uk and we'll help directly.