BuildAudit Support
Need help with BuildAudit, found a bug, or have feedback? Email us directly and we'll get back to you:
Common questions
How do I add my company details to reports?
Open Settings and fill in your company name and contact under "Company / Contractor Details." They're saved and shown on every report and invoice you generate — included free on all plans.
Why does my report show "—" for contractor?
That line is filled from your saved company details. Add them in Settings under "Company / Contractor Details" and they'll appear on your reports and invoices.
Are my photos backed up?
Photos are stored on your device and, when you're signed in to iCloud, synced to your own private iCloud account so they're available across your devices. Your data is not stored on any developer server.
Can I add photos I took outside the app?
Yes — use "Import from Library." Imported photos are clearly marked, and their date and location are read from the photo's own metadata where available.
How do I manage or cancel my subscription?
Subscriptions are managed through your Apple ID. In the app, open the subscription screen and tap "Manage Subscription," or use the App Store app → your account → Subscriptions.
How do I free up storage?
Open Storage to see usage, clear the thumbnail cache, compress archived project photos, and export projects before removing them.
Anything else — email contact@prajnaanalytics.co.uk and we'll help directly.